01Introduction
This Privacy Policy describes how Restic (“we”, “us”, “our”) collects, uses, shares, and safeguards your personal information when you visit this website, enquire about a property, or interact with us through any digital channel.
By using this website you confirm that you have read and agreed to this Policy. If you do not agree, please discontinue use of the site and contact us at resticio@gmail.com to have any data we hold about you removed.
02Information we collect
We collect the minimum information needed to respond to enquiries and assist you in your property search.
- Information you provide — name, mobile number, email address (optional), and any context you share in the enquiry form or over WhatsApp / phone.
- Automatically collected — IP address, device type, browser, pages viewed, and timestamps. This is standard web traffic data used to keep the site fast and secure.
- Cookies — small files placed on your device to remember preferences and measure usage (see Cookies section below).
03How we use your information
We use the information you share to:
- Call or message you back about projects you've enquired about.
- Recommend RERA-approved projects that match your stated budget, locality, and configuration preferences.
- Schedule site visits and coordinate documentation with developers.
- Send occasional service updates — never spammy marketing without your consent.
- Comply with applicable Indian laws (income tax, RERA, anti-money laundering, KYC where required).
06Data retention
We retain enquiry data for up to 24 months after your last interaction, after which it is securely deleted or anonymised. You may request earlier deletion at any time (see the Your Rights section).
07Your rights under the Digital Personal Data Protection Act, 2023
Subject to applicable law, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to fix inaccurate or outdated details.
- Erasure — request that we delete your data, except where retention is required by law.
- Withdraw consent — opt out of further communication; we will stop reaching out.
- Grievance redressal — escalate any unresolved concern to the Grievance Officer listed below, or to the Data Protection Board of India.
To exercise any of these rights, write to resticio@gmail.comwith the subject “DPDP Request”. We aim to respond within 30 days.
08Children's data
This site is intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a minor has provided us data, please contact us and we will delete it.
09Security measures
We use industry-standard safeguards — TLS encryption in transit, encrypted storage at rest, role-based access controls, and regular security reviews. No system can be 100% secure, but we work continuously to keep your data safe.
10Third-party links
Our site may link to developer websites, RERA portals, or partner tools. Once you leave our site, this Policy no longer applies — we recommend reviewing each third party's privacy practices.
11Updates to this policy
We may revise this Policy from time to time to reflect legal, operational, or product changes. The “Last updated” date at the top will always reflect the current version. Continued use of the site after an update implies acceptance of the revised Policy.
12Grievance officer
For any complaint, request, or concern regarding your personal data, please contact:
13Contact us
Questions about this Policy or our data practices? Reach out via our Contact page— we're happy to help.